PQASSO documents

This page lists all the documents you will need to implement PQASSO, together with the relevant guidance.

Before applying you must read Achieving the PQASSO Quality Mark – a guide for applicants (pdf, 700KB), which will give you essential information about the peer review process.

Avoid the pitfalls

There are some common mistakes that organisations make when applying which can delay the process and cause problems further down the line. Use this helpful Checklist for applicants (pdf, 95KB) to make sure you have everything ready for your review.

Documents required for a Level 1 assessment

Documents required for a Level 2 assessment

All of the above plus:

Documents required for a Level 3 assessment

Level 1 and Level 2 documents plus:

Sample peer review workbook

To help you prepare for your review, we have produced an example of how to complete your Peer Review Workbook:

If you are a social enterprise using PQASSO 3rd edition

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Improvement actions

If the assessors’ findings show that your organisation has not yet fully met the PQASSO standards, you will be asked to implement improvement actions.

PQASSO Quality Mark expiry and renewal

The PQASSO Quality Mark is valid for three years. At the end of this period, the award will expire and organisations must apply for reaccreditation or stop using the PQASSO Quality Mark logo.

Important: before considering renewal of your award, it is important to have maintained your work on quality improvement during the three years of accreditation.

What do we need to do when our award expires?

Your award is valid for exactly three years from the date on your certificate. After this time, your PQASSO Quality Mark award will expire and we will ask you to remove the logo and other statements from your publicity.

Approximately six months before your award expires we will get in touch with you to remind you and to give you details about how to reapply.

If you want to maintain your accreditation and avoid a gap between the expiry of your original award and your reaccreditation, we recommend that you apply at least three months in advance of the award expiration. If your review progresses smoothly, this should mean that your next award is in place before the expiry of the initial one.

If you do not wish to renew your award, your listing will be removed from our website at the end of the three year period.

What happens when we reapply?

In order to gain accreditation for the next three years, you will need to reapply in the same manner as before and go through the review process in the same way. This is because there are significant changes that can occur in both the external environment and within your organisation, and so we must conduct a full review to ensure that all PQASSO indicators are still being met. This requires both a thorough desktop review and a site visit as before.


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