Public services

The voluntary sector plays an important role delivering public services across the UK. In 2013/14 the sector received £15bn from government bodies. 

NCVO has a wide range of resources to help voluntary organisations shape and deliver public services.

Information and guidance

NCVO Knowhow Nonprofit is an extensive support website for the voluntary sector, allowing you to learn from and share your knowledge with others across the sector.

Our section on commissioning covers everything you need to know about the commissioning process, procurement, contracting, finance models, consortia, quality assurance and evaluation. 

Our section on social investment covers risk, top tips for trustees and an explanation of all the many types of investment, and see how we can help.

Studyzone is our video training platform, and is free for NCVO members. Our four-part course on influencing decision-makers is free for everyone.

Arts and cultural organisations wanting to engage in public service comissioning can read the cultural commissioning section.


NCVO has a programme of training courses open to all, with discounts for NCVO members, smaller organisations and early booking.

We can also work with local commissioners and/or infrastructure organisations to bring tailored public services training to your area.


NCVO is an approved provider for Big Potential, a Big Lottery Fund grant fund, which aims to raise awareness of the social investment market and support VCSEs who want to prepare themselves for social investment or winning contracts. Big Potential has two possible application routes - Breakthrough and Advanced - that NCVO can help with.

NCVO brings together sector experts from across the country who can provide tailored support on business planning, influencing commissioners, building voluntary-sector consortia, bidding for contracts, attracting social finance and winning contracts. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Funding Central

Funding Central is a resource for charities, voluntary organisations and social enterprises. It lists thousands of funding and finance opportunities, plus a wealth of tools and information supporting you to develop a sustainable income strategy.

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