Better Communication = Better Governance

A guide looking at the board's role in effective communication

Author: Tesse Akpeki and Tess Woodcraft
Publication date: 08-10-2005
ISBN: 978-0-7199-1624-3
Publisher: NCVO
Number of pages: 56
Format: Paperback
NCVO Members Only:
Better Communication = Better Governance

Organisations of all kinds are waking up to the fact that performance relies on effective communication, both internally and externally. The public expects efficient and accountable communication, demanding a rapid, accurate response from staff, on-time service delivery and an accountable body to deal with problems and complaints.

This guide looks at the board's role in effective communication, offering checklists, model documents and case studies to help your board improve in this crucial area.

Price (each)£ 10.00
NCVO members
Price (each)£ 7.00

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