All of us in the voluntary sector need to use our limited resources wisely, particularly when money is short.

Voluntary organisations need to be able to demonstrate the impact of their work. Funders, commissioners and other stakeholders want to know that their money is being spent on quality services that make a real, sustained difference to people’s lives.

Data helps organisations to:

  • make sound decisions about how they are run
  • maximise impact for their service users.

Contact us

NCVO evaluation consultancy

We can help you understand what is working well and what needs to be improved, and to report on your achievements in robust and persuasive ways.

We provide independent, high quality evaluations and impact assessments, designed collaboratively to match your reporting needs and budget. We work with organisations over periods of several months to several years, locally, regionally and nationally, and programme or organisation-wide.

NCVO has two established evaluation consultancy services:

  • Institute for Volunteering Research (IVR) – focuses only on the evaluation of volunteering initiatives
  • NCVO Charities Evaluation Services (CES) – undertakes all other types of evaluation and evaluation support.

These two services bring unique specialisms but frequently collaborate on projects to ensure the best team is available for our clients.

NCVO Charities Evaluation Services

Since 1990, Charities Evaluation Services have led the field in outcomes and impact focused evaluation in the UK voluntary sector. Now part of NCVO, the Charities Evaluation Services team have helped thousands of organisations asess their impact.

NCVO Charities Evaluation Services work with any voluntary organisation or their funder, with particular expertise in health and social care projects.

NCVO Charities Evaluation Services can:

  • independently evaluate your work
  • help you plan your evaluation and develop your own internal monitoring and evaluation systems
  • build evaluation skills through outcome and impact training
  • offer training and support to grantees and funded projects on behalf of funders and commissioners of the voluntary sector.

NCVO Charities Evaluation Services has also developed a wide range of evaluation resources that can help build your impact and evaluation skills.

Institute for Volunteering Research (IVR)

IVR undertakes evaluations as part of a wider portfolio of work about volunteering, and, unlike CES, works across private, public and voluntary sectors.

IVR can:

  • independently evaluate your volunteering programme
  • carry out an impact assessment with you (we publish the Volunteering Impact Assessment Toolkit ), using the full range of quantitative and qualitative research approaches
  • run surveys and audits of your volunteering provision
  • complete literature reviews and evidence assessments to inform and contextualise your volunteering programmes
  • provide expert advice and guidance on researching and evaluating volunteering
  • benchmark your volunteering organisation against other organisations selected by criteria such as sub-sector, place or income type, provide bespoke contact lists or market analyses, and understand sector trends (we use our in-depth analysis of volunteering data from national surveys, which we publish in NCVO’s UK Civil Society Almanac).

IVR is a world-class research and consultancy agency specialising in volunteering, set up in 1997. We undertake research into volunteering at the highest level, often in direct collaboration with universities.

We research, consultancy and evaluation projects to help organisations improve their volunteering provision and have a bigger impact. Whenever possible we compare with existing work and ensure the widest possible dissemination through all channels from practice guides to peer-reviewed academic publications.

Sharing our research and evaluations

NCVO believes in the power of evidence and we work with clients to share our research and evaluation whenever possible. We connect to the sector and government and exchange knowledge through:

We organise leading networking events for the sector, including:

Contact us

If you have an issue that you think we may be able to help with, please get in touch.

  • Complete our short enquiry form
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
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