Assessing the impact of your volunteers - November 2017

We all know that volunteers make a difference but how can you prove it? The Volunteering Impact Assessment Toolkit (VIAT) produced by the Institute for Volunteering Research (IVR) and NCVO can help you measure and demonstrate the impact of volunteering. This event aims to equip you with the skills and confidence to use the toolkit in your own organisation.

Date 1 November 2017
Time 09.30 - 16.30
Location NCVO Conference Suite

Book online now

The workshop will give you step-by-step guidance on how to use the VIAT to assess the impact your volunteers are having your organisation, your beneficiaries, and themselves, as well as on the wider community and other stakeholders.

Volunteering impact assessment toolkit


  • Understand what impact is and why you need to measure it.
  • Learn how to use a tried and tested framework for assessing a broad range of impacts.
  • Know how to go about conducting a volunteer impact assessment.
  • Be able to analyse and interpret the data you find.
  • Understand how you can use your findings.
  • Help you take a step back to review your volunteer programme and strategy.

Who should attend?

This course is ideal for volunteer managers and coordinators from all sectors who want to evidence the impact their volunteer programmes are making.

Who runs it?

Joanna Stuart has worked at the IVR since 2005 and is a senior research officer. She leads the Institute’s work on volunteering impact assessment, undertaking impact evaluations and providing support to organisations to help them assess the difference their volunteers make. Alongside impact assessment, Joanna’s particular research interests lie in volunteer management and youth engagement. During her time with IVR, Joanna has undertaken research projects and evaluations with a wide range of organisations including Crisis, City Year UK, the National Trust, the Natural History Museum and the National Offender Management Service.

Previously, Joanna worked as a research fellow at the University of Westminster where she undertook research on social exclusion. In 2001 she completed her master’s degree at The Ohio State University where she specialised in social movements.


NCVO Conference Suite, Society Building, 8 All Saints Street, London, N1 9RL. Where are we?


Our pricing structure is based on your organisation’s gross annual income. We also offer discounts for NCVO members (30%).

Prices includes a copy of the VIAT (usually £35 for members and £50 for non members).

How to book


Contact us

If you have any questions please This email address is being protected from spambots. You need JavaScript enabled to view it. or phone on 020 7520 2587

Would you like to run this training for your organisation?

We offer bespoke and in-house training on a range of topics, including consortium building, governance and leadership, sustainable funding and strategy development.

For more information please complete our online contact form.

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